- Data retention
- How long the project keeps the full text of each answer and its original response: 90 days (recommended), 6 months, 1 year, 2 years or everything. Brands, positions, sources, sentiment and Semantic Branding scores are kept for good, so every report and trend stays the same; an older answer keeps its numbers, and its text no longer opens. A new project starts at 90 days. Only workspace admins change it.
- Backups
- Make backup creates a file with the project’s answers, evidence and history, with checksums, in the background. The 3 most recent are kept for 30 days; Download saves one. Your Agent conversations go with it.
- Restore a backup
- Replaces the project’s answers and history with the backup’s; settings, prompts and monitoring do not change, and a backup of the current state is made first.
Only the owner backs up and restores.